We offer landscaping , maintenance and tree service for residential and commercial clients.

logo

8226 Frye Rd

Alexandria, VA 22309

Mon - Sat 8.00 - 18.00

Sunday CLOSED

Have a Question?

Frequently Asked Questions (FAQ)

Occasionally clients request an 'in-between' visit because of irrigation problems, storm damage, or a special event coming up. An in-between visit is billed according to labor and materials and added to the monthly invoice.

Frequency varies with the scope of maintenance. Landscapes with a lawn generally require weekly maintenance. Landscapes made primarily of desert plants can be serviced monthly. Many of our clients select bi-monthly service because it ensures a tidy and manicured appearance. Frequency is discussed during the initial consultation and specified in the maintenance proposal.

In the desert, summer lawns go dormant for the winter. When a lawn goes dormant, the vegetation above ground becomes dry and brittle. Having a lush green lawn during the winter requires seeding a 'winter lawn'. When the temperatures start to drop, watering of the summer lawn is reduced. The lawn is then over-seeded; within 10 days, a lush new lawn begins to grow and beautify the landscape throughout the winter months. In spring, as the weather warms, the summer grass begins to grow again.

Many of our customers do not reside on their property full time. And we frequently work with realtors, landlords and property managers to maintain investment properties. We offer responsive email and phone contact as well as e-bills. Upon request we can also email digital photos of completed work or issues of concern --like an uprooted tree -- to our our remote clients.

Upon acceptance of the maintenance proposal, we will ask you for a key, lock combination or security codes in order to obtain access to your property. Please remember we value your security and privacy and this information is protected and never shared outside the company.

No, it is not necessary for you to be present during the service of your property. In fact, most of our clients are not present at the time of service and many do not reside at the property full-time. Upon acceptance of the maintenance proposal, we will make note of any necessary information regarding access to your property. There are often gate or security codes we will need to access the property.

Our goal is to earn your business by performing quality landscaping services with integrity and respect. We do not require a signed term contract. We operate on a verbal (or emailed) acceptance of the maintenance proposal, which becomes an agreement between you and J&A Landscape Service, upon the initiation of service. We emphasize communication between parties, via phone or email, to address any questions or concerns regarding service/payment.

We begin your landscape maintenance experience with a free initial consultation. An initial consultation is conducted with a potential client seeking ongoing maintenance service for their property. We will come to your property, listen to your landscaping needs, take photos, and create an action plan that will meet your expectations and your budget . A maintenance proposal is created and emailed or mailed within 3 business days. The proposal will reference the details of the maintenance service to be provided. Ongoing service is scheduled immediately upon acceptance of the proposal.

Although the time will vary depending on the size and magnitude of the property, generally, most consultations are take about 30 minutes of your time and occur within one week of the initial contact.

A maintenance proposal is a written estimate which specifies the scope of work (specifically how the property will be maintained), frequency of service (weekly, bi-monthly, monthly or seasonally), and the cost of service. The proposal is mailed or emailed within 3 business days. Upon your approval, the proposal becomes an agreement and your ongoing maintenance service is scheduled.

We recommend for your pet's safety, and the safety of our technicians, that your pets be secured from the landscaped area at the time of service.

Ready to start your Lawn Care Service with J Diaz Landscaping?

GET A FREEN ESTIMATES